Join us on 3 Fridays, Jan. 15, 22 & 29, 2021 for the important series, Triaging the Workflow: Using Virtual Care to Solve Your Pandemic Workflow Woes. Dr. Jessica Vogelsang, the Virtual Veterinarian, and Dr. Shlomo Freiman, founder of Petriage, will be our guest speakers. Generously sponsored by Petriage and CaraVeterinary, this three-part series will help veterinary teams understand the multiple ways virtual care tools can improve workflows, drive revenue, and increase client loyalty that persists long after the COVID crisis is over. During these sessions, attendees will learn the following:
Friday, January 15: What’s the Pain
This hour will focus on the immediate challenges clinics are facing right now with COVID, curbside, and identify the main pain points that we are attempting to rectify with virtual care.
- How COVID revealed long-standing inefficiencies in the cycle of care
- What is allowed from a regulatory perspective and how clinics can select the right uses for these tools
- What are the current main pain points in practice
Friday, January 22: What’s the Gain
This hour will lay the groundwork for virtual care implementation by identifying the main questions clinics need to answer before selecting a platform and process, demonstrate workflows, and give tips for implementation.
- How to do a technology inventory and assess your individual needs before selecting a platform
- How to create improved workflows to increase clinic efficiency, improve patient outcomes, and enhance LTV of clients
- How to implement these new processes while getting staff excited for change
Friday, January 29: What Does Success Look Like?
This hour will discuss ROI in terms of clinic revenue, cost savings, efficiency, and client experience. We will also present several use cases and a Q & A session.
- How to charge for virtual care visits
- How to get staff and clinic buy-in
- Charging for virtual visits
- Workflow survey results will be shared
Dr. Shlomo Freiman is a 1994 graduate of Cornell University College of Veterinary Medicine. He grew up in a small, rural town in Israel, where the local vet lacked modern resources and technology, but was always there for his community. “I greatly enjoy building strong relationships with my clients. Helping them understand the often complex medical issues facing their beloved pets, and guiding them through all the choices and options available to them is one of my most important and rewarding roles as a vet.
Dr. Jessica Vogelsang is a veterinarian, bestselling author, and communications consultant from San Diego, CA. As the founder of Pawcurious Media back in 2009, she was one of the first veterinarians to enter into the telehealth space and learn by trial and error how the internet was going to impact the profession. In that time she reached hundreds of thousands of pet owners around the world, wrote a bestselling memoir, and served as medical director for WhiskerDocs, a premier veterinary teletriage service. In 2020 she launched the Veterinary Telemedicine Facebook Community and The Virtual Veterinarian.
This valuable three-part webinar series is priced at $39 for Members, $59 for Non-Members. They will be recorded and made available on-demand, accessible through the WSVMA website. Recorded webinars provide a link to take an exam at the end so that credit can be received for non-live CE. Note: the Veterinary Board of Governors is in process of removing the limitation on the number of pre-recorded webinars that qualify for your total CE hours through the end of 2021.
Whether you can join us live or later, don’t miss this important series. Register online at the WSVMA website.
And don’t forget to take the workflow and virtual care survey here. Attendees will be the first to hear the results on Jan. 29.
Posted December 17, 2020