Terra Shastri, the Director of Business Development and Strategic Initiatives at the Ontario Veterinary Medical Association, led an interactive 5 ½ hour Front Office Boot Camp for WSVMA this last Wednesday. The Boot Camp, which focused on understanding a veterinary practice from the client’s perspective, was a full house with every spot available accounted for. Attendees were asked to think through the impressions a client formed, as they telephoned, arrived at, received animal care, paid their bills, and were rebooked for their next visit. In small group discussions attendees worked on clearly articulating the rationale for various veterinary recommendations in ways that were more likely to have resonance (and therefore be better understood) by clients. This 5 ½ session was very well received and WSVMA is now looking at bringing Ms. Shastri back to the region for its 2025 conference.
Further Continuing Education Opportunities
Registration for a new DVM Masterclass Intensive, Canine Orthopedic and Neurologic Condition, has recently been opened. This 4-hour virtual intensive will be held on Sunday, March 4, 2024, from Noon to 4pm. Dr. Jessica bunch, DVM will review several common canine orthopedic and neurologic conditions with a focus on conservative management utilizing a variety of integrative veterinary medicine therapies. Therapies discussed will include physical rehabilitation, photobiomodulation (laser), acupuncture, and other potential modalities. The following is the outline for this intensive.
12:00 – 1:00 pm Integrative Therapies for Orthopedic Conditions of the Canine Forelimb
1:00 – 2:00 pm Integrative Therapies for Orthopedic Conditions of the Canine Hindlimb
2:00 – 4:00 pm Integrative Therapies for Neurologic Conditions