Brian Conrad has served as the Hospital Administrator for Meadow Hills Veterinary Center in Kennewick, WA since 1999. During his tenure at Meadow Hills, the clinic has received awards for the Hospital Design of the Year in 2001 from Veterinary Economics magazine and the 2004 Mid-Columbia Small Business of the Year. In 2009, Meadow Hills opened their second location. Brian lectures on a wide variety of topics challenging the veterinary industry using practical and “real-life” examples that keep the audiences engaged and enthused. Brian has been a frequent contributor to DVM360 and lecturer for several of the national conferences. His speaking engagements went international in 2012 as he was featured at the Southern European Veterinary Conference in Barcelona, Spain.  They continued in 2013 where he was featured in Melbourne, Australia. His first Educational DVD launched in 2012 titled “Listen Up!  How to Profit from Client Feedback”.  Brian earned his CVPM designation in 2003 and served on the Veterinary Hospital Managers Association (VHMA) Board of Directors for 10 years which began in 2009.  He is a past VHMA President.   Brian is a current faculty member for the DVM360 Fetch conferences and a Key Opinion Leader for Lintbell’s Yumove.  He and his wife Taryn have 3 children along with an 13 year old malti-poo named Leo.