Practice Owners and Managers will participate in interactive discussions regarding common management issues. Managers will be able to present issues they are currently dealing with and provide feedback/advice in a safe and collaborative setting. We will also provide speakers on relevant practice management topics that promote discussion and interaction. Let’s learn from each other!
Open to Staff of WSVMA Members
(WSVMA Member must log into their account for registration)
Art Arnaiz, LVT
Art Arnaiz is the Director of Veterinary Programs with Intalere, the largest group purchasing organization (GPO) servicing veterinarians. Over Art’s 28-year career in veterinary medicine he has gained extensive experience in general practice, University, and specialty referral hospitals. As Hospital Administrator of Seattle Veterinary Specialists, Art helped grow that facility to a $25 mil/yr regional referral hospital. Art is certified in advanced Lean Training (Virginia Mason Institute), he is a former board member of the Veterinary Specialty Practice Alliance (VSPA), he has written articles, spoken and consulted nationally and internationally on veterinary practice management.
[ Friday, June 14, 2019• 8A-12pm ]
8:00 – 8:30am
Get into the event early and beat the rush.
8:30 – 9:00am
Welcome & Introductions
by Art Arnaiz, LVT
9:00 – 10:00am
We’re All Drug Addicts
by Art Arnaiz, LVT
Understand the body chemistry of the upset client and how you and your staff can trigger happy chemicals to reverse your client’s stress.
10:00 – 10:20am
10:20 – 10:30am
WSVMA & Sponsor Updates
10:30 – 11:00am
Video Presentation: Simon Sinek, Start With Why
11:00am – 12:00pm
What’s Keeping You Up at Night?
Roundtable Discussion Topics
Space is limited to only 20 attendees
- Practice Managers
- Open to Staff of WSVMA Members
- (WSVMA Member must log into their account for registration)
- What’s included: