Friday, June 14, 2019  Kirkland, WA  8A-12P Sold Out

About the Event

Practice Owners and Managers will participate in interactive discussions regarding common management issues. Managers will be able to present issues they are currently dealing with and provide feedback/advice in a safe and collaborative setting. We will also provide speakers on relevant practice management topics that promote discussion and interaction. Let’s learn from each other!

Register Today

Open to Staff of WSVMA Members
(WSVMA Member must log into their account for registration)

Speakers & Topics

Art Arnaiz, LVT

Art Arnaiz is the Director of Veterinary Programs with Intalere, the largest group purchasing organization (GPO) servicing veterinarians. Over Art’s 28-year career in veterinary medicine he has gained extensive experience in general practice, University, and specialty referral hospitals. As Hospital Administrator of Seattle Veterinary Specialists, Art helped grow that facility to a $25 mil/yr regional referral hospital. Art is certified in advanced Lean Training (Virginia Mason Institute), he is a former board member of the Veterinary Specialty Practice Alliance (VSPA), he has written articles, spoken and consulted nationally and internationally on veterinary practice management.

Event Schedule

[ Friday, June 14, 2019 8A-12pm ]

8:00 – 8:30am


Get into the event early and beat the rush.

8:30 – 9:00am

Welcome & Introductions

by Art Arnaiz, LVT

9:00 – 10:00am

We’re All Drug Addicts

by Art Arnaiz, LVT

Understand the body chemistry of the upset client and how you and your staff can trigger happy chemicals to reverse your client’s stress.

10:00 – 10:20am


10:20 – 10:30am

WSVMA & Sponsor Updates

10:30 – 11:00am

Video Presentation: Simon Sinek, Start With Why

11:00am – 12:00pm

What’s Keeping You Up at Night?

Roundtable Discussion Topics


Seattle Veterinary Specialists
11814 115th Ave NE
Kirkland, WA 98034

Get Directions
Pricing & Discounts

Space is limited to only 20 attendees

  • FREE
  • Practice Managers
    • Open to Staff of WSVMA Members
    • (WSVMA Member must log into their account for registration)
    • What’s included:
    • Breakfast
  • Register