May 5 CE event will help you improve your customer service

  |   Continuing Education

Attention practice owners and staff! Back by popular demand, on Saturday, May 5, 2018, the WSVMA is offering a valuable educational program for all members of the practice team. Presented by Terra Shastri, this one-day Boot Camp workshop, will lead staff through step-by-step processes to learn how to: Turn phone shoppers into clients Overcome client objections creating better pet health Gain clients for life by effectively handling client complaints Gain client compliance by speaking to clients in a language they...

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Advancing Patient Care Through Team Commitment to Forward Booking

  |   Practice Management

The Roaring Fork Valley provides some of the best fly fishing in Colorado, and the town of Carbondale – with its 6,500 residents located in the mountains 170 miles west of Denver – lies at its center. Resting in the magnificent shadow of 12,953-foot Mt. Sopris, Carbondale offers plenty of activity and enjoyment for tourists and residents alike. Carbondale also provides the home to Alpine Animal Hospital, a thriving, AAHA-accredited mixed animal practice with five veterinarians and 12 staff members. Mary...

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This Week’s Helpful Links

  |   Uncategorized

Deadly EHV horse virus detected again in King County stable – Kirkland Reporter Wildlife officials seek new garbage cans in Washington cities after bear deaths – The Olympian Could Value-Based Veterinary Care Become the Future Standard of Care? – American Veterinarian 10 Steps to More Insured Pets – Veterinary Team Brief Pet-adoption rate up more than 20 percent in King County — thanks in part to cat cafes  - Seattle Times Dog rescue groups blast commercial breeders. But a surprising number of them purchase dogs...

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Rabbit Hemorrhagic Disease serotype RHDV2 reported in British Columbia

  |   Animal Health

Rabbit hemorrhagic disease is a serious disease of rabbits that is easily spread, causes a high rate of infection and death, and the agent (calicivirus) is very stable in the environment. On March 8, the Canadian Food Inspection Agency (CFIA) reported the detection of rabbit hemorrhagic disease (RHD) virus serotype RHDV2 to the Office of International Epizootics.  Media articles had reported the death of rabbits on the Vancouver Island University, Nanaimo campus and in the Rotary Bowl area of Nanaimo, Vancouver...

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Legislation across the U.S. affects veterinary medicine

  |   Legislative

States continue to work through important veterinary issues including antimicrobial resistance, prescription drug monitoring programs, scope of practice, continuing education, and euthanasia. On the topic of antimicrobial resistance, a bill introduced in Illinois would allow a food-producing animal to receive a medically important antibiotic only if a licensed veterinarian has visited the farm operation within the past 6 months and the antibiotic is deemed necessary to treat or control the spread of a disease. In the face of a growing nation-wide opioid...

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