May 5 CE event will help you improve your customer service
Attention practice owners and staff! Back by popular demand, on Saturday, May 5, 2018, the WSVMA is offering a valuable educational program for all members of the practice team. Presented by Terra Shastri, this one-day Boot Camp workshop, will lead staff through step-by-step processes to learn how to: Turn phone shoppers into clients Overcome client objections creating better pet health Gain clients for life by effectively handling client complaints Gain client compliance by speaking to clients in a language they...
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