WSVMA “Who We Are” poster arriving soon

  |   Uncategorized, WSVMA News

The WSVMA “Who We Are” poster depicting the caring nature of veterinarians is being mailed to each practice with WSVMA members. The poster is designed to portray the compassion you feel for your patients and clients and the quality of medicine you practice each day. Please display it in a prominent location in your hospital waiting room. This 11 x 17 poster will help clients further understand your dedication to their beloved pets and it will help strengthen their relationship...

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WSDA establishes quarantine to control poultry movement in SE Washington

  |   Animal Health, Uncategorized

The Washington State Department of Agriculture (WSDA) reports they have adopted an emergency rule establishing a quarantine zone for avian influenza (AI) that covers approximately 20 square miles surrounding Benton and Franklin counties where AI has been discovered in flocks of mixed poultry and other birds. This follows the discovery of highly-pathogenic H5N2 AI in Benton County. AI has also been found in British Columbia, Whatcom County, WA, and southern Oregon. The quarantine will be in effect for at least 240...

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How do veterinary practices invite feedback from clients? Survey says….

  |   Practice Management, Uncategorized

Client satisfaction matters…it matters to clients, it matters to the veterinary practice. When clients are dissatisfied, they register their complaints with their wallets, which can have a devastating effect on a practice’s bottom line. The Veterinary Hospital Managers Association (VHMA) recently surveyed members to determine whether client surveys are employed by veterinary practices and hospitals to evaluate and improve services. The results reveal that the majority (72%) of respondents do rely on surveys for client feedback. However, the frequency, purpose...

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Minimum wage increased to $9.47 as of January 1, 2015

  |   State Regulatory, Uncategorized

Washington's minimum wage increased 15-cents from $9.32 to $9.47, effective January 1. The increase reflects a 1.59 percent increase in the Consumer Price Index, which reflects the cost of goods and services. The state’s minimum wage is calculated each year as required by Initiative 688, which as approved by voters in 1998. For more information, visit the Dept. of L&I website or call (866) 219-7321 or (360) 5316....

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