Forward booking simply means booking the pet’s next appointment before he/she leaves the practice after the current visit. This should be done for both medical progress exams (rechecks) and for preventive healthcare (i.e., annual or six-month) exams.
What kind of difference can it make?
In addition to helping our clients enjoy a longer & healthier quality of life, the 2013 AAHA State of the Industry report estimated that moving the percent of forward booked appointments from 5% to 10% could generate about $40,000 in additional revenue for a typical practice. In most practices, 50% to 70% of that extra revenue will drop to the bottom line as additional profits.
How do we get started?
The WSVMA is here to help. Download the Getting Started Packet and join us for the FREE Forward Booking training webinar on Tuesday, January 31. Don’t miss this LIVE webinar featuring Karen Felsted, CPA, MS, DVM, CVPM, CVA. Dr. Felsted will be answering questions about implementing forward booking in practices.
FREE Training Webinar w/ Karen Felsted – January 31