See all of the webinars in this series below.

Upcoming Webinar Tuesday, April 13  12-1pRegister Today

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Tuesday, April 13 at 12–1pm

Ensuring Practices Flourish: Transitioning from Pandemic to Post-Pandemic Operations

by  Darren Osborne, MA

The veterinary recovery that occurred in the latter half of 2020—following the first pandemic shutdown—was nothing short of meteoric. Practices initially reacted to the shutdown with a “nobody move until this goes away” attitude but quickly surveyed the big picture and launched one of the most successful operational pivots imaginable. The transition from classic service/retail to telemedicine, e-commerce, and curbside was swift and pain-free for pet owners. Within a month, most practices were operating at full speed and, after two or three months, were cruising even faster.

As wage pressure builds and an economic slowdown looms, 2021 will present new challenges for veterinary managers, including identifying creative fee increases to cover rising expenses and capitalizing on the technology and procedures that helped so much during the shutdown. This lecture will focus on pinpointing strategies to address rising costs, maximizing the efficacy of current technology, and establishing staffing requirements to return to pre-pandemic operations.

Participants will be well-equipped to better handle post-pandemic operations and help their practices move forward.

Darren Osborne is the Director of Economic Research for the Ontario VMA and Economic Consultant for the Veterinary Hospital Managers Association, several State VMAs, the Canadian Veterinary Medical Association and veterinary study groups across North America. Darren attended York University and completed his Master’s Degree in Economics in 1992. When he is not crunching numbers, you can find Darren trying to make the best of the pandemic shutdown by building a golf simulator in his garage.

Member Pricing:

$10 / per person

Register

Non-Member Pricing:

$20 / per person

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Past COVID-19 Webinars

03/26/2020

COVID-19 in the Work Place: Key Employment Law Questions Answered

by Amy M. Mensik, Partner, Witherspoon Kelley Law Firm

View Recording Get Access

Due to technical difficulty, the first 10 minutes are missing from the recording.

03/27/2020

Leadership Through Crisis: Your Veterinary Practice Today

by Tyler Jones, Attorney at Helsell Fetterman and Joseph Coury, CEO at Omni Practice Group

View Recording

03/31/2020

Navigating all things COVID-19: Update on Current Knowledge & Best Practices

by Carrie La Jeunesse, DVM, CT, CFE

View Recording Get Access

04/03/2020

Leadership Through Crisis: Veterinary Loans and COVID-19

by Sabrina Morrow, Sean Coyle, and Brei Silvia

View Recording

04/13/2020

CARES ACT vs. SBA:
Which Loan Program Is Right for You?

by Terence O’Neil, CPA, CVA, Partner at Katz, Sapper & Miller

View Recording Get Access

04/23/2020

Hardiness, Resilience and Growth in the Face of Uncertainty and Disruption – COVID-19 Wellbeing Series – Part 1

by Carrie La Jeunesse, DVM, CT, CFE

View Recording Get Access

04/13/2020

Update on Key COVID-19 Employment Law Issues in the Workplace

by Amy M. Mensik, Partner, Witherspoon Kelley Law Firm

View Recording Get Access

05/05/2020

The New World of Veterinary Virtual Care and COVID- 19: Best Practices Panel

by Kerri Marshall, DVM, MBA

View Recording Get Access

05/07/2020

Crisis as a Path for Growing Into Who We Want to Be

by Carrie La Jeunesse, DVM, CT, CFE

View Recording Get Access

05/21/2020

When our worlds are disrupted: the gift of meaning-making

by Carrie La Jeunesse, DVM, CT, CFE

View Recording Get Access

05/07/2020

Coronavirus – Recovery Plan: Strategies for Bringing Back Clients, Finances, and Production

by Darren Osborne, MA

View Recording Get Access

12/09/2020

Managing Stress and Anxiety During A Pandemic

by Julie Squires, CCFS, CFC

View Recording Get Access

01/14/2021

COVID-19 Vaccine Update

by Carrie La Jeunesse, DVM, CT, CFE

View Recording Proceedings

04/13/2021

Ensuring Practices Flourish: Transitioning from Pandemic to Post-Pandemic Operations

by Darren Osborne, MA

View Recording Get Access